Feb. 14th, 2007

kipperfish: (Default)
So, I get a letter through the post (well, technically the letter is for [livejournal.com profile] doribore) and it's from our power supply people saying "it's time to change the meter, please call us to arrange a suitable date and time to change the meter. If your meter is an outside box, we don't even need you to be there".

So, I phone them up.. conversation goes along the following lines - I've put behind a cut in case it gets long
Read more... )
Phone call finishes.

So, let me get this straight - you are replacing my electricity meter, and say in your letter that if it's an outside box, I don't need to be there. Fantastic. However, on the phone, I do need to be there because it's very likely that you are going to replace it with a dodgy box? and that more than that, I've got to take 4 and a half hours off work (well, bargained down to 2 because I pushed) to sit and wait at home for the power to go off and potentially not come back on again. And you can't get your engineer to put 11 numeric digits into one of those new-fangled mobile telephone things and then press the green button, put it to the side of their head, wait for me to say "hello?" , and then say "I'm the engineer. I will be at your house in approximately 10 minutes to change the meter"? He's clever and skilled enough to change a meter. Mobile phones are not exactly rocket science!

K.

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